To repair or replace?

A chip can likely be repaired if it's smaller than a 10 cent piece, not too deep, and at least five centimetres from the windscreen's edge. Damage that is larger, in the driver's critical vision area, or affects the edge of the glass usually requires a full windscreen replacement.

✅  Size matters!

  • Driver's side: Repairable if the chip and any legs extending from the chip are smaller than a 10 cent coin.
  • Passenger side: Repairable if the chip and any legs extending from the chip  are  smaller than a 20 cent coin.

✅  Location

  • The damage must be at least 5 cm from the edge of the windscreen to be considered repairable.
  • Chips in the driver's critical vision area, directly in front of the steering wheel, may require a replacement even if small, as repairs — no matter how imperceivable —  can leave a slight distortion.

✅  Depth and type of damage

  • The damage should not have penetrated both layers of the laminated glass.
  • A single, small, stable chip is much easier to repair than a complex break involving multiple cracks (known as a combination break).
  • If you can feel an indent with your fingernail or see a gap, it's often a good sign for a repair.

✅  How to check

  • Size: Compare the chip to the size of the coins mentioned above.
  • Location: Look at the chip's position relative to the edge and the driver's direct line of sight.
  • Depth: You can gently run your fingernail over the chip to see if you feel an indent or if it has penetrated both layers.
  • Professional assessment: When in doubt, it is best to consult a professional. At Knights Glass we can perform a thorough assessment and advise on the best course of action  

✅  Can a repaired chip be repaired again?

No, a previously repaired chip cannot be repaired again — the entire windshield must be replaced. Any repair involves injecting resin into the damaged area, which permanently solidifies. This prevents a second repair from being possible.

✅  Why a second repair isn't possible

  • Resin is permanent: Once resin is injected and cured, it's solid and cannot be removed.
  • New damage only: A professional can only repair a new chip or crack in a different spot. The same spot cannot be repaired a second time.

Please call us for obligation-free advice on:

What Our Customers Are Saying

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4.9
Based on 60 reviews
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Matthew W. profile picture
Matthew W.
23:56 14 Jan 26
Jai was exceptional & diligent doing the repair. He was on time & communicated when he would arrive. I would recommend Knights after this experience.
Isabella B. profile picture
Isabella B.
00:52 09 Jan 26
Great service and friendly. Reccomend them for sure
Megan B. profile picture
Megan B.
23:46 08 Jan 26
Great communication and prompt service Reasonably priced
I highly recommend
Nidhi B. profile picture
Nidhi B.
01:49 07 Jan 26
Jai repaired my windscreen chip quickly and at reasonable price.
Zac P. profile picture
Zac P.
04:49 05 Jan 26
I've called about 8 window repairers today and Chris takes the cake. A very personal guy, showed a heap of care, sorted out a 48 hour turnaround & gave me the best price out of the lot. Hopefully the end product is just as good!
Vivienne F. profile picture
Vivienne F.
00:25 17 Dec 25
Jai was so incredibly kind and helpful. He repaired our back windscreen with great care and had it done less than 24 hours after I called! Thank you so much!!
Sophie S. profile picture
Sophie S.
01:07 25 Sep 25
Excellent service! My windscreen was fixed quickly and professionally. Jai was friendly, efficient, and made the whole process stress free. The quality of the repair is outstanding, and I’d highly recommend Jai to anyone needing windscreen repairs.
Thank you Sophie
Jacob G. profile picture
Jacob G.
06:50 22 Sep 25
They told me that my car is beyond repair and they said that I would be putting to much money on my car but it’s fine I guess I’ll have to live with using glad rap on my car windows (thanks for doing your best)
Michael R. profile picture
Michael R.
09:44 11 Aug 25
Owner operated businesses like Knights provide such a fulfilling customer experience ... very much in contrast to the national brands. I had a great outcome with the team at Knights today. From the initial phone contact to the moment I arrived, the customer service was exceptional—Chris was very welcoming and professional. Matt expertly repaired the windscreen quickly and at a very competitive price, going the extra mile to perfect the job. I really appreciated the clear explanation of the repair process and the upfront quote with no surprises. They even managed to fit me in on the same day, which was a huge help. Fast, friendly, and reliable—I’ll definitely be recommending Knights to friends and returning for any future needs!

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We are a mobile business that takes the hassle out of the repair process by coming to you. We know time is of the essence when a repair is needed, therefore we offer a fast, but high-quality service. Our mobile service is available to both trade and retail customers.

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Pictures used are representations of our workmanship only and results may vary depending upon many factors.
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